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Terms & Conditions

Privacy

Personal customer information is confidential and will not be disclosed to any non-related third parties. WorldofGelato.com does not sell mailing lists and will not disclose your name, email address, or any other information about you to any non-related third parties. WorldofGelato.com uses cookies to enhance your browsing experience.
For more detailed information check our Privacy Policy

Security

When you make a purchase at WorldofGelato.com, our server uses a Secure Socket Layer (SSL) to connect with you. This protocol will encrypt your personal information, guarding it from interception and misuse. Your security and a safe shopping environment are our primary concerns.

For more detailed information check our Security section.

Important Legal Information

The images featured on this Web site may have been altered, reduced, or enlarged. These images are intended to represent the general design and appearance of the item.
WorldofGelato.com does not endorse or make any representations regarding the accuracy or reliability of the information and content contained on this site. WorldofGelato.com reserves the right to correct, update, modify, or otherwise change the terms and conditions of sale, information, and prices at any time at our sole discretion and without notice. WorldofGelato.com nor its agents, affiliates, or employees shall be liable for any indirect, incidental, punitive, or consequential damages arising directly or indirectly from the use of any of the information contained in or received from this site. You hereby acknowledge that the use of this site and its resources, information, and services shall be solely at your own risk. WorldofGelato.com, its products, images, logos, and all other items contained in this site are protected by US and international copyright and trademark laws. It is expressly prohibited to reproduce, use, modify, or in any way display or distribute this information without permission. You further covenant and agree that these conditions cannot be modified by any oral statements between the parties or by any other dealings between the parties. You further covenant and agree that venue and jurisdiction for the resolution of any dispute arising under or relating in any way to merchandise purchased from this site or the use of any information contained in this site shall be in Ronkonkoma, NY, USA.

 

Warranty / Returns

All items sold on WorldofGelato.com are final sales. We do not accept returns or refunds. If a package(s) is shipped and returned, WorldofGelato.com will charge the customer a 20% restocking fee and the remaining balance will be issued in the form of a Store Credit, to be used on WorldofGelato.com Merchandise only. If a customers' shipment arrives damaged, or does not arrive at all, a claim must be filed with WorldofGelato.com within 2 days of the received date, stated by the Shipper. A Claim will then have to be filed with the shipping company and the issue will be resolved from there. All equipment and display cases are classed as a special order. On these items all sales are deemed final and the customer agrees that there will be no credit card chargebacks. WorldofGelato.com warranties all merchandise and passes on the manufacturers of said items' published warranty. WorldofGelato.com is not responsible for those items subjected to excessive wear, abuse, or physical damage whether accidental or otherwise. Additionally the insurance and protection of your merchandise is solely your responsibility, and WorldofGelato.com shall not be held liable for any loss, theft, or resulting damages whatsoever that may occur.


If a circumstance arrives where WorldofGelato.com does accept a returned item, all returns must receive a Return Merchandise Authorization (RMA) number and be returned to WorldofGelato.com within 5 days of receipt of the original purchase. The RMA number must be clearly written on the outside of the package or it will not be accepted. The items being returned must be shipped back and fully insured through the UPS, or an approved national shipping company (approved in writing by WorldofGelato.com) or U.S. Post Office, registered/insured at the customer's expense. All merchandise will be inspected and must be free from damage, alterations, or wear. All Returns are subject to a 20% restocking fee. At no time will a credit card refund be issued. WorldofGelato.com will issue all refunds in the form of Store Credit to be used at WorldofGelato.com only. Exchanges will be processed similar to returns. Items that are classed as special order or that have been altered may not be returned or exchanged.
Please ship and insure all authorized returns to:
WorldofGelato.com
35 Trade Zone Court
Ronkonkoma, NY 11779
No Sales Tax

WorldofGelato.com is located in Ronkonkoma, NY. We are required to collect sales tax from New York residents or for purchases delivered in New York. New York sales tax does not apply for items shipped outside of New York to residents of other states.
We do not collect sales tax for other states. If sales or use tax is applicable in your state it is your responsibility to contact your state's tax division to comply.

Payment

For your convenience WorldofGelato.com accepts the following credit cards.
  • Visa 
  • MasterCard 
  • American Express 
  • Discover Card 
  • JCB

Please Note: your credit card statement will read a charge for any transaction on this site billed by "Gourmet Technologies Inc." WorldofGelato.com is a wholly owned subsidiary of Gourmet Technologies Inc.

Shipping

Orders are processed on a first come, first ship basis. Items that are in stock will be shipped within two business days of confirmation of your order. In the event an item is out of stock, the customer will be contacted and informed as to the estimated time of delivery. No charges will be made to the credit cards unless the customer agrees to the delay. Billing will occur at shipping. Customer will be notified of any delays via e-mail. All packages will be shipped via UPS, or US Mail, and require a signature. Delivery must be within the United States and cannot be made to P.O. Boxes. All deliveries must be made to the billing address on file with the applicable credit card company. The customer is responsible for all freight charges for all orders and returns.